TL* THE CONTACT OWNED A 2004 MERCEDES BENZ C320. WHILE STOPPED, ANOTHER VEHICLE CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED KNEE, BACK, HEAD, AND SHOULDER INJURIES. WHILE WAITING ON POLICE AND MEDICAL SERVICE TO ARRIVE, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE AND THE AIR BAGS STILL FAILED TO DEPLOY. THE CONTACT'S VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000. ..UPDATED 08/26/15 *BF MA 10/22/2015