TL* THE CONTACT OWNS A 2000 OLDSMOBILE ALERO. WHILE DRIVING AT 15 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS DEPLOYED, BUT FAILED TO INFLATE. THE CONTACT SUSTAINED NECK AND RIGHT KNEE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS NOT AVAILABLE.