← NHTSA complaints

2009 DODGE JOURNEY — POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

fire · 1202709 · 2015-07-27

Vehicle

Make
DODGE
Model
JOURNEY
Year
2009
Manufacturer
Chrysler (FCA US, LLC)
Component
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Miles at failure
34,903
Speed
45 mph

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE ROTORS, CALIPERS, TRANSFER CASE, AND FRONT PASSENGER SEAT SENSOR CAUGHT FIRE, THE VEHICLE ALSO EXPERIENCED A LOSS OF POWER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE BRAKE ROTORS AND THE BRAKE CALIPER WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO HAD THE VEHICLE REPAIRED AT THE DEALER FOR THE TRANSFER CASE MALFUNCTION. UPON INSPECTION FOR THE SEAT SENSOR FAILURE, THE CONTACT NOTICED THAT A RUBBER BOOT WAS NOT INSTALLED, WHICH RESULTED IN THE INSULATION IGNITING. THE CONTACT EXTINGUISHED THE FLAMES AND PLACED ELECTRICAL TAPE AT THE END OF THE WIRE. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER NUMEROUS ATTEMPTS. THE TIRE SENSOR ALSO MALFUNCTIONED, WHICH RESULTED IN THE TIRE CONSTANTLY GOING FLAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 34,903.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10743932
Machine
JSON-LD · Markdown