S10 APPROPRIATE HANDLING- LETTER TO THE SECRETARY FROM CONSTITUENT RE COPY OF A LETTER TO THE U.S. ATTORNEY GENERAL REGARDING A COMPLAINT AGAINST GENERAL MOTORS. *SMD THE CONSUMER STATED IN MARCH 2011, THE VEHICLE BEGAN TO LOOSE POWER STEERING AND THE ENGINE WOULD SHUT OFF BY ITSELF. THE CONSUMER WENT TO THE DEALER, WHERE THEY CLAIMED THE PROBLEM WAS FIXED. HOWEVER, THE PROBLEM CONTINUED. THE PROBLEM CONTINUED INTO 2012. IN MAY 2014, DUE TO THE EXISTING PROBLEM, THE CONSUMER WAS INVOLVED IN AN ACCIDENT AND THE VEHICLE WAS TOTALED. ALSO, THE AIR BAG DID NOT DEPLOY, EVEN THOUGH THE IMPACT WAS SEVERE ENOUGH TO WARRANT AIR BAG DEPLOYMENT. *JB UPDATED 10/05/15.*JB