NHTSA complaint: 2008 PONTIAC G6 — STEERING
I WAS IN AN ACCIDENT ON MY WAY HOME FROM WORK. SINCE THE ACCIDENT, WHEN I TURN MY STEERING WHEEL TO THE RIGHT, THERE IS A SCREECHING OR SQUEALING SOUND. THE SOUND IS PRESENT WHEN TURNING THE WHEEL TO THE LEFT BUT NO WHERE NEAR AS BAD. I TOLD THE INSURANCE ADJUSTER WHEN HE CAME OUT AND HE TOLD ME TO TELL MY MECHANIC. DURING THE FIRST ROUND OF MY CAR GOING TO THE SHOP, MY MECHANIC COULDN'T RECREATE THE SOUND AND SENT THE CAR BACK. A COUPLE WEEKS GO BY AND THE SOUND CONTINUES TO GET LOUDER. I CALLED MY INSURANCE COMPANY AND TOOK THE CAR TO THE MECHANIC AND HAD HIM LISTEN TO THE SOUND. PRIOR TO DROPPING OFF MY CAR BACK TO THE MECHANIC, THE CAR STARTED GETTING HARDER TO STEER, ESPECIALLY AT LOWER SPEEDS. MY MECHANIC AND ANOTHER INSURANCE ADJUSTER COULDN'T REPRODUCE THE SOUND BUT MY MECHANIC TOLD THE ADJUSTER HAT HE HAD HEARD THE SOUND. THE ADJUSTER TOLD MY MECHANIC ABOUT THE RECALL AND ADVISED THAT I SHOULD MAKE A COMPLAINT.
National Highway Traffic Safety Administration — Office of Defects Investigation