# 2008 JEEP WRANGLER — SERVICE BRAKES
> NHTSA complaint `1212246` · 2015-08-24 · Chrysler (FCA US, LLC)
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** JEEP
- **Model:** WRANGLER
- **Year:** 2008
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Component:** SERVICE BRAKES
- **Miles at failure:** 50,000
- **Speed:** 25 mph
## Narrative
I WAS ON AN ON-RAMP ENTERING A HIGHWAY. WHEN I TRIED TO SLOW DOWN TO MERGE WITH TRAFFIC, MY BRAKES DID NOT WORK. THE PEDAL WENT ALL THE WAY TO THE FLOOR AND WOULD NOT STOP OR EVEN SLOW DOWN THE JEEP. I COULD NOT STOP AT ALL MY JEEP AND RAN INTO THE CAR IN FRONT OF ME.  I INSPECTED MY JEEP AND FOUND THAT THE RIGHT FRONT BRAKE LINE HAD COME APART.  THE INTERNAL FITTING WAS RUSTED AND THE RUBBER COATING APPEARED TO BE DAMAGED/BURNED. THIS IS FACTORY BRAKES, NO MODIFICATIONS HAVE EVER BEEN MADE TO ANY PART OF THIS JEEP.  THE DEALERSHIP MECHANIC INITALLY TOLD ME THAT THE FRONT DRIVERS SIDE WAS ON THE VERGE OF COMING APART ALSO, THEN REFUSED TO SPEAK TO ME AFTERWARDS.  I HAVE A BUMPER TO BUMPER WARRANTY WHICH SPECIFICALLY LISTS ALL OF THESE PARTS AS COVERED. CHRYSLER THEN CONFISCATED MY VEHICLE, REFUSED TO MAKE ANY REPAIRS CLAIMING THEY ARE "INSPECTING IT FOR SAFETY" FOR THE NEXT FIVE BUSINESS DAYS.  I DO NOT CONSENT TO THEM TAKING MY VEHICLE FOR THIS PERIOD OF TIME.  THEY REFUSED TO PROVIDE ME WITH A RENTAL CAR DURING THIS FIVE BUSINESS DAYS OF THEIR SO-CALLED SAFETY INSPECTION.  I HAVE NO IDEA WHAT THEY ARE DOING WITH MY JEEP AND WHY THEY WON'T RETURN IT TO ME.  CUSTOMER SERVICE HAS BEEN HORRIBLE AND NO ONE WILL GIVE ME ANY INFORMATION ABOUT MY JEEP OR WHAT'S GOING ON WITH IT OTHER THAN IT'S BEEN "UPGRADED" TO A DIFFERENT LEVEL OF MANAGEMENT.  I BELIEVE THEY ARE ATTEMPTING TO COVER UP A FACTORY/MANUFACTURING CAUSED DEFECT DUE TO THE WAY THEY ARE HANDLING THIS SITUATION AND THE RE
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*