# 2011 FORD FLEX — UNKNOWN OR OTHER
> NHTSA complaint `1212322` · 2015-08-24 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** Yes
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** FLEX
- **Year:** 2011
- **Manufacturer:** Ford Motor Company
- **Component:** UNKNOWN OR OTHER
## Narrative
I HAD JUST FINISHED VACUUMING THE INSIDE OF MY 2011 FORD FLEX. THE REAR AUTOMATIC LIFTGATE WAS UP AND I WAS LEANING INTO THE BACK OF THE FLEX REINSTALLING MY CARGO NET WHEN THE HYDRAULICS FAILED AND THE LIFTGATE CAME SLAMMING DOWN ON MY BACK.  I SUSTAINED BRUISING AND MUSCLE INJURY.      IF IT WAS MY ARM OR LEG IT MIGHT HAVE RESULTED IN AN AMPUTATION.  IF IT WAS MY HEAD / NECK IT COULD HAVE RESULTED IN A FATALITY.  IF IT WAS MY CHILD HE COULD HAVE BEEN PARALYZED.  WHY ARE THERE NO SAFETY FEATURES THAT PREVENTS THE LIFTGATE FROM SLAMMING SHUT IF THE HYDRAULICS FAIL?
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*