TL* THE CONTACT OWNED A 2006 KIA SPECTRA. WHILE DRIVING AT AN UNKNOWN SPEED ON A DIRT ROAD, THE ROAD COLLAPSED CAUSING THE VEHICLE TO ROLL DOWN A CLIFF AND INTO A RIVER. THE DRIVER AND PASSENGER FRONTAL AIR BAGS FAILED TO DEPLOY. AS A RESULT, THE CONTACT SUSTAINED INJURIES TO THE CHEST AND HEAD. THE FRONT PASSENGER SUSTAINED INJURIES TO THE CHEST, LEGS, AND HIP. BOTH OCCUPANTS REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER STATED THAT THE DRIVER AND FRONTAL AIR BAGS OPERATED NORMALLY. THE FAILURE MILEAGE WAS 180,000. ...UPDATED09/30/15*BF