# 2003 FORD MUSTANG — EXTERIOR LIGHTING
> NHTSA complaint `1215147` · 2015-09-02 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** MUSTANG
- **Year:** 2003
- **Manufacturer:** Ford Motor Company
- **Component:** EXTERIOR LIGHTING
- **Miles at failure:** 100
- **Speed:** 5 mph
## Narrative
WE HAVE HAD ISSUES WITH THIS CAR SINCE IT WAS BOUGHT NEW.  ALL ISSUES HAVE BEEN LOOKED AT BY THE DEALER DURING THE FACTORY WARRANTY AND STILL REMAIN UNRESOLVED.  I HAVE WRITTEN A LETTER TO FORD HEADQUARTERS BUT THEY SENT A COMPLETE REJECTION LETTER.  I WAS TOLD TODAY BY A FORD CUSTOMER SERVICE REPRESENTATIVE TO FILE A COMPLAINT HERE.  I CAN SUPPLY DOCUMENTS AND THE ORIGINAL LETTER TO FORD IF NEEDED.    THE MAIN ISSUES FROM PURCHASING NEW AND DRIVING OFF THE LOT ARE (IN ROUGH ORDER OF IMPORTANCE):    -MAJOR PAINT AND CLEAR COAT ISSUES (BROUGHT TO DEALER TWO DAYS AFTER PURCHASE TO COMPLAIN.  THEY HAVE NEVER RESOLVED PROBLEM AND IT HAS CONTINUED TO GET WORSE TO THIS DAY.)    -DRIVER DOOR WINDOW STOPS WORKING INTERMITTENTLY.    -CAR ENGINE SURGING MAKING CAR LURCH FORWARD (MY WIFE WAS INVOLVED IN A MINOR ACCIDENT BECAUSE OF THIS.  IT WAS REPORTED TO INSURANCE.)    -ENGINE ACTS LIKE IT WANTS TO STALL WHEN TURNING STEERING WHEEL IN REVERSE.    -HEADLIGHT LENSES COMPLETELY CLOUDED EARLY ON (HAVE HAD TO HAVE RESTORATION DONE TO HEADLIGHTS SEVERAL TIMES.)    -ENGINE SOUNDS LIKE DIESEL WHEN AMBIENT TEMPERATURE IS HIGH.    -BULGE IN SEAL ABOVE WINDSHIELD FRAME WHERE CONVERTIBLE TOP SEATS AGAINST IT.    -STEREO INTERFERENCE (LOUD CONTINUOUS BUZZING SOUND.)    -AC THUMP (HIGH PRESSURE COOLANT LINE HITS FIREWALL WHEN COMPRESSOR STARTS.)    -DRIVER DOOR RATTLE (AFTER THE WINDOW WAS WORKED ON BUT WAS NOT FIXED.)    -LIGHT BURNED OUT IN AC PANEL (OCCURRED AFTER STEREO WAS REPLACE TO TRY TO EL
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*