NHTSA complaint: 2011 TOYOTA COROLLA — STRUCTURE:BODY
GROSS SAFETY IGNORANCE BY TOYOTA. THE VEHICLE LOST POWER AND THE DRIVER BEHIND ME STRUCK ME. PROBLEM STARTED THE NEXT DAY AFTER THE SALE TRANSACTION. THIS IS MY SECOND COMPLIANT WITH NHTSA. ALL EXHIBITS ON THE FILE. I ASKED OTHER DEALERSHIPS TO FIX THE VEHICLE; THEY REFUSED TO PERFORM NEITHER TEST NOR INSPECTION DUE TO MANUFACTURE DEFECTS. I WAS SENT BACK TO THE TOYOTA CASE MANGERS WHO IGNORES THE SAFETY AND REFUSES TO PROVIDE RESOLUTIONS. AUDIO RECORDING ON THE FILE. I NOTIFIED THE SERVICER AND THE MANUFACTURE REP WHICH WAS THE TOYOTA CASE MANAGER ABOUT THE ONGOING PROBLEM. I SENT CERTIFIED REGISTERED LETTERS. BOTHE, THE MANUFACTURE REP AND THE SERVICER GAVE VERBAL GUARANTEES WHICH WERE BROKEN. THEY ARE FLIP-FLOPPING, THEIR VERBAL GUARANTEES AND PROMISES WERE BROKEN OVER AND OVER. THE VEHICLE HAS ONGOING PROBLEMS OCCURRING DAILY BUT IT IS COMPLETELY RANDOM. THE MANUFACTURE REP REFUSED TO INSTALL A CHAT RECORDER AND MONITORS THE VEHICLE SYMPTOMS, HE FUSES TO PROVIDE TECHNICAL INFORMATION ON THE ALLOWABLE TEMPERATURE BREAKS ROTOR DISK; EXCESSIVE BREAK PADS DUST BUILDUP, THE SERVICER REFUSES FURTHER TEST THE VEHICLE. THE SHORT TEST DRIVE WHICH THE SERVICER USES TO TEST THE VEHICLE IS INSUFFICIENT. TESTS ARE DURING THE RUSH HOUR AND SHORT DRIVEN DISTANCES. I OFFER TO PAY FOR THE TECHNICIAN TIME AND DRIVE THE VEHICLE OUTSIDE THE RUSH HOUR AND LONGER DISTANCE BUT IT WAS REJECTED AS WELL. MY COMPLAINT TO NHTSA HASNT BROUGHT TOYOTAS ATTENTION EITHER.
National Highway Traffic Safety Administration — Office of Defects Investigation