← NHTSA complaints

2015 JEEP CHEROKEE — POWER TRAIN

1 injured · 1216441 · 2015-09-07

Vehicle

Make
JEEP
Model
CHEROKEE
Year
2015
Manufacturer
Chrysler (FCA US, LLC)
Component
POWER TRAIN
Miles at failure
5,700
Speed
10 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I HAVE THE V6 AUTOMATIC. THE TRANSMISSION HAS ALWAYS BEEN A LITTLE OFF AND I HAVE ADAPTED MY DRIVING STYLE TO COPE WITH THE HESITANT ACCELERATION AND THE CLUNKING/LURCHING WHEN WHEN ACCELERATING AND DECELERATING. THE FLORIDA TURNPIKE TRAFFIC HAS BEEN STOP AND GO SINCE THE SCHOOLS REOPENED TWO WEEKS EARLIER. SINCE I SPEND MORE TIME IN STOP AND GO TRAFFIC, THE TRANSMISSION NUMBER OF HESITATION AND LURCHING EVENTS HAVE SKYROCKETED. MOST RECENTLY THE VEHICLE LURCHES VIOLENTLY FORWARD WHEN ACCELERATING AND SLOWING DOWN AT APPROXIMATELY 10 MPH. THE SEVERITY OF THE LURCH HAS INCREASED AND THE LAST EVEN THREW MY HEAD FORWARD ENOUGH TO STRAIN MY NECK RESULTING IN SEVERAL DAYS OF SORENESS. THIS TRANSMISSION IS BEYOND QUIRKY AND IN MY OPINION POSES A THREAT TO VEHICLE OCCUPANTS AS WELL AS OTHER VEHICLES DIRECTLY IN FROM OF IT. THE VEHICLE IS AWAITING DIAGNOSTICS AT THE DEALERSHIP WHO ADVISED THEY ARE WAITING FOR A DECISION FROM CORPORATE WHETHER TO SERVICE THE TRANSMISSION OR REPLACE IT COMPLETELY. PREVIOUSLY THE PCM/TCM WERE FLASHED IN JUNE 24TH 2015 @ 3289 MILES. COMPLAINT HAS BEEN ADDRESSED TO CHRYSLER AS WELL.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10761942
Machine
JSON-LD · Markdown