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2014 JEEP CHEROKEE — SERVICE BRAKES

crash · 1220116 · 2015-09-18

Vehicle

Make
JEEP
Model
CHEROKEE
Year
2014
Manufacturer
Chrysler (FCA US, LLC)
Component
SERVICE BRAKES
Miles at failure
22,000
Speed
35 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

THIS IS THE THIRD INCIDENT IN WHICH THE COMPUTER OF THE JEEP CHEROKEE HAS MALFUNCTIONED. I HAD IT SERVICED FOR THE SECOND TIME JUST TWO WEEKS PRIOR TO THIS INCIDENT FOR THE CHECK ENGINE LIGHT TURNING ON AND THEN THE TRANSMISSION FAILED. IN THIS PARTICULAR ACCIDENT, THE SCREEN FROZE, MY PHONE WAS CHARGING AND WHEN THE SCREEN FROZE MY PHONE WAS POWERED OFF ALONG WITH THE CHARGING PORT, AND THEN WHEN I WENT TO BRAKE DUE TO IT BEING A RED LIGHT AND CAR IN FRONT OF ME THE BRAKES AND STEERING WHEEL LOCKED ON ME AND I WAS UNABLE TO BRAKE OR SWITCH LANES. A SERVICE LIGHT FLASHED AT ME WHEN EVERYTHING FROZE BUT THEN DISAPPEARED. OF COURSE, AFTER THE CAR HAD BEEN OFF AND TURNED BACK ON, THERE WERE NO ISSUES. THIS IS NOT THE FIRST TIME THE CAR HAS FROZEN ON ME. I'M UNSURE OF THE BETTER TERM TO DESCRIBE THIS. BUT THIS TIME RESULTED IN AN ACCIDENT WHICH WAS NOT IN MY CONTROL DUE TO MY BRAKES AND STEERING WHEEL LOCKING. I WAS TOLD TWO WEEKS AGO MY CAR WAS UP TO DATE ON ALL SERVICE ISSUES. APPARENTLY THIS WAS INCORRECT AND NEEDS TO BE ADDRESSED WITH JEEP. I ALSO HAVE YET TO RECEIVE ANY SAFETY RECALLS REGARDING THE KNOWN TRANSMISSION ISSUE AND THE BRAKE HACK DUE TO THE 3G AND UCONNECT COMPUTER SYSTEMS. THIS IS A SAFETY HAZARD AND NEEDS TO BE ADDRESSED AND FIXED.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10764971
Machine
JSON-LD · Markdown