# 2010 CADILLAC SRX — UNKNOWN OR OTHER
> NHTSA complaint `1222993` · 2015-09-26 · General Motors, LLC
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** Yes
- **Vehicle towed:** No
## Vehicle
- **Make:** CADILLAC
- **Model:** SRX
- **Year:** 2010
- **Manufacturer:** General Motors, LLC
- **Component:** UNKNOWN OR OTHER
- **Miles at failure:** 60,204
## Narrative
I HAD  PROBLEMS  WITH THIS  CAR  EVERY  SINCE  THE  MOON  ROOF   DRAIN   WHICH  IS  A  RECALL  NOW CAR  WAS  FLOODED   BROUGHT  IT  TO  DEALER  GOT  IT  BACK  IT  WAS  EVEN  WORSE  THE   CHANGED THE  DRAIN  AGAIN  SINE  THEN  IT  HAS  BEEN  IN  THE  DEALER  AT  LEAST  20  TIMES   RADIO  GOES  UP  AND  DOWN   REAR  LIGHTS  STAY  ON   BATTERY  DEAD  IN THE  MORNING   EVERY  LIGHT  YOU  CAN  IMAGINE  ONE  TIME  OR  ANOTHER   FROM  AIR  BAGS    TO  NO    KEY  FAB WAS  SERVICED  THEY FLASH  THE   PC  3  TIMES  TRIED  TO  CONTACT  CADILLAC  EARLY  RESPONSE TEAM RAN  ME  AROUND  FOR  2  YEARS   HAD  MY  ATTORNEY CALL  THEN THEY  WOULD  NOT  GIVE  HIM  ADDRESS  FOR  LEGAL DEPT  AND  HUNG  UP  ON  HIM .  ON  8/22 /2015 I  OPENED  THE   REAR HATCH  AS  I  ALWAYS  DO  WITH  THE  FAB  I  WENT  TO  GET  SOMETHING  OUT THE  REAR   HATCH  CAME  DOWN PUSHED  ME  TO THE  GROUND  HITTING  ME  IN  MY  NECK  WHICH I  HAD  SURGERY 18  YEARS  AGO THE  REAR  HITCH CONTINUED TO  GO  UP  AND  DOWN  .IT  GOES  UP  STAYS  FOR  FEW  SECONDS  THE   COMES DOWN  FAST  HALF WAY  AND  GOES  UP  AND  DOWN.CADILLAC  SEND  A INVESTIGATOR TO  MY  HOME  AND  HE  COULD  NOT  GET  THE  HATCH  TO  STAY  UP  I  HAVE  BOUGHT  SINCE  1975  OVER  25  CADILLACS  AND   DULLEY  PICKUPS  OVER  THE  YEARS  YOU  WOULD  THINK   THEY  WOULD  HAVE  TREATED  ME  BETTER  NEEDLESS  TO  SAY  SINCE  THIS  STARTED I  HAVE BOUGHT   4  MERCEDES   BENZ  AND  HAVE  TO  SAY   WHAT  A  DIFFERENCE .
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*