TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S DAUGHTER CRASHED THE VEHICLE INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT'S DAUGHTER SUSTAINED NECK AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,351.