NHTSA complaint: 2012 TOYOTA CAMRY — SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE ACCELERATOR PEDAL WAS LIGHTLY DEPRESSED AND THE VEHICLE SUDDENLY ACCELERATED AND CAUSED THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL AND THE VEHICLE CONTINUED TO SURGE FORWARD. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO SEPARATE OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE DETERMINED, BUT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE DEALER UPDATED THE SOFTWARE FOR THE COMPUTER AND PROVIDED A USB WITH TECHNICAL DIAGNOSIS INFORMATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
National Highway Traffic Safety Administration — Office of Defects Investigation