# 2011 FORD FUSION — STEERING
> NHTSA complaint `1230936` · 2015-10-21 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** FUSION
- **Year:** 2011
- **Manufacturer:** Ford Motor Company
- **Component:** STEERING
- **Miles at failure:** 100,000
- **Speed:** 10 mph
## Narrative
OVER THE PAST 4 MONTHS MY 2011 FORD FUSION STARTED LOSING THE ABILITY TO STEER MY CAR. IT ALWAYS SEEMS TO HAPPEN WHEN I AM DRIVING UNDER 15MPH AND TURNING. THIS IS REALLY GETTING OUT OF CONTROL AND UNSAFE FOR MYSELF AND ANYONE I AM DRIVING AROUND. THE FIRST TIME THIS HAPPENED I WAS INCHES AWAY FROM HITTING A LITTLE GIRL AND HER GRANDMOTHER AS I WAS TURNING TO PARK MY CAR AT THE MALL WHEN I SUDDENLY LOST CONTROL OF THE CAR. THIS HAS HAPPENED AT LEAST 15 TIMES SINCE THAT DAY AND JUST YESTERDAY I WAS MAKING A TURN ONTO A RATHER LARGE STREET WHEN THIS HAPPENED AGAIN. THANK GOD OTHER CARS WERE ABLE TO AVOID ME AS I WENT INTO ON COMING TRAFFIC. THE CAR ENDED UP IN THE DITCH. THIS IS BECOMING VERY DANGEROUS AND I CAN'T DO ANYTHING ABOUT IT BECAUSE FORD SAYS MY CAR WAS BUILT A FEW WEEKS TOO EARLY AND IS NOT COVERED IN THE RECENT RECALL THEY DID. MY CAR IS EFFECTED 100% AS THOSE CARS INCLUDED BY THEY REFUSE TO REPAIR MINE. SOMETHING HAS TO BE DONE ABOUT THIS FOR THE SAKE OF EVERYONES SAFETY. I KNOW I AM NOT ALONE IN THIS, AND I WOULD HATE TO SEE SOMEONE GET HURT BEFORE THEY TAKE THESE COMPLAINTS SERIOUS.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*