# 2014 FORD FOCUS — POWER TRAIN
> NHTSA complaint `1232230` · 2015-10-26 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** FOCUS
- **Year:** 2014
- **Manufacturer:** Ford Motor Company
- **Component:** POWER TRAIN
- **Miles at failure:** 34,120
- **Speed:** 12 mph
## Narrative
THIS IS NEW ACCIDENT THAT OCCURRED. THIS CAR WAS PURCHASED AND DRIVING HOME STARTED LOOSING POWER, SHIFTING HARD, NOT ACCELERATING, JERKING, THE TRANSMISSION SEAMS TO WANT TO FALL APART, SHUTTERING, BANGING. I WAS ALMOST HIT WHEN THE POWER CUT OUT ON HIGHWAY. THEN WHEN I GET IN CITY, THE TRANSMISSION AGAIN LOST POWER, AND I WAS ALMOST HIT, CAR HAD TO SWERVE, THEN JOLTED AND SKIPPED IN INTERSECTION. I IMMEDIATELY TOOK IT TO FORD DEALER, THEY SAID IT WAS NORMAL AND WERE EXTREMELY RUDE AND NEGATIVE. I TOOK IT TO A SECOND FOR DEALER AND THEY INFORMED ME THAT THERE WERE OPEN RECALLS AND THEY REPROGRAMMED THE TRANSMISSION AND THAT THE VEHICLE NEEDED NEW CLUTCHES. THEY SAID THEY WILL ORDER AND IT COULD TAKE SEVERAL MONTHS. THE REPROGRAMMING MADE THE VEHICLE SIGNIFICANTLY WORSE. UNSAFE. I CONTACTED THE DEALER AGAIN, THEY SAID IT WAS NOTHING THEY COULD DO UNTIL THEY GET THE PART. I CONTACTED FORD MANUFACTURE. THEY INFORMED ME THEY WILL CONTACT THE DEALER. IT HAS BEEN TWO MONTHS AND THE DEALER, I HAVE CONTACTED THE DEALER 13 TIMES AND THEY INFORM ME IT WOULD BE SEVERAL MORE MONTHS, I CONTACT FORD MANUFACTURE AND THEY SAID THAT WHAT THERE TELLING ME IS INCORRECT AND THEY WILL CALL THEM. AGAIN, MONTHS INTO DRIVING AND UNSAFE CAR, THAT THEY KNOW IS UNSAFE, TWO DEALERS AND FORD INVOLVED I CANNOT GET ANY HELP EVEN WHEN THEY SAY THE CAR IS BROKEN. SO I'M DRIVING THIS VEHICLE AT LOW SPEED THREE DAYS AGO, TURING LEFT, IN RAIN AND GRAVEL AND THE THE TRANSMISSION SPUTTER, LOSES POWER, THEN JOLTS
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*