VEHICLE MAKE, MODEL, AND YEAR: 2013 CHEVROLET MALIBU ECO VEHICLE VIN NO.: [XXX] INCIDENT DATE: 06/21/2015 INCIDENT TIME: 10:40:00 AM INCIDENT LOCATION: [XXX] APPROXIMATE MONETARY VALUE: 100000 ARE YOU WILLING TO TESTIFY IN COURT REGARDING THIS COMPLAINT? (X)YES( )NO DID YOU COMPLAIN DIRECTLY TO THE BUSINESS? (X)YES( )NO IF SO, WHO? CHEVY CUSTOMER ACCURANCE WHAT WAS THE RESPONSE FROM THE BUSINESS? CASE #[XXX] NOTHING ON 9/7/2015 I BOUGHT THIS BRAND NEW CHEVY MALIBU ECO WITH A STICKER PRICE OF OVER $28.000 DOLLARS THERE WHERE MANY ISSUES AND RECALLS BACK IN NOV 2014 I GOT A LETTER FROM CHEVY REGARDING A SAFETY ISSUE WITH THE STEERING IN THIS CAR GM DID NOT DO A RECALL AS YOU KNOW IT WOULD HAVE COST THEM MILLONS OF DOLLARS TO DO A RECALL INSTEAD THEY SENT THIS LETTER OUT I TOOK THE LETTER TO THE CHEVY DEALER 2 TIMES THEY DID NOTHING ON 6/21/15 I WAS COMING FROM SEEING MY DYING MOTHER WHO WAS IN A LONG TERM CARE FOR 14 MONTHS SHE DID DIE LAST WEEK BUT ON THIS DATE I WAS DRIVING HOME ON THIS ROAD I DROVE 2 TIMES A DAY FOR 14 MONTHS THE GM CHEVY DEFECT CAUSED ME TO HAVE A CAR ACCIDENT WITH INJURY'S ME BEING INJURED THE STEERING WHEELS STAYED STRAIGHT AND CAUSED THE ACCIDENT I DID GET BLAMED FOR THE ACCIDENT LOST MY 2013 CHEVY MALIBU ECO WENT TO THE HOSPITAL WITH TRAMA FOR 6 TO 8 WEEKS PAID A FINE OF $439.00 THEN ON JULY 11 2015 I BOUGHT ANOTHER NEW CHEVY THE DEALER ACTION CHEVY SCAMMED M