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2011 DODGE DURANGO — ELECTRICAL SYSTEM

fire · 1236033 · 2015-11-06

Vehicle

Make
DODGE
Model
DURANGO
Year
2011
Manufacturer
Chrysler (FCA US, LLC)
Component
ELECTRICAL SYSTEM
Miles at failure
80,000

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

MY HUSBAND AND I WERE DRIVING HOME IN THE HEAVY RAIN. WHEN WE GOT HOME AND PARKED WE NOTICED A BURNING SMELL COMING FROM THE CAR (2011 DODGE DURANGO CITADEL). WE LIFTED THE HOOD TO INVESTIGATE WHERE THE SMELL WAS COMING FROM AND THE ALTERNATOR CAUGHT FIRE RIGHT BEFORE OUR EYES! SINCE WE WERE HOME AND IN OUR DRIVEWAY WE WERE ABLE TO PUT THE FIRE OUT WITH OUR WATER HOSE ALMOST IMMEDIATELY. I THINK THE HEAVY RAIN KEPT IT FROM CATCHING FIRE WHILE WE WERE ON THE ROAD! WE TOOK THE CAR TO THE DEALERSHIP AND CONTACTED CHRYSLER WHO TOLD US OUR VIN NUMBER WAS NOT PART OF THE ALTERNATOR RECALL AND WE HAD TO PAY FOR A NEW ALTERNATOR OUT OF POCKET. I'VE NEVER HEARD OF A 4 YEAR OLD ALTERNATOR CATCHING FIRE!!! VERY FRUSTRATING AS THIS IS A DANGEROUS ISSUE AND COULD HAVE CAUSED A DEADLY ACCIDENT HAD THIS HAPPENED ON THE OPEN ROAD. ALSO SUSPICIOUS THAT THEY HAVE AN ALTERNATOR RECALL WITH THE SAME ISSUES WE REPORTED BUT OUR VIN NUMBER IS NOT INCLUDED! BE CAREFUL IF YOU HAVE THIS CAR!

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10788858
Machine
JSON-LD · Markdown