TL* THE CONTACT OWNED A 2004 CHEVROLET MALIBU CLASSIC. THE CONTACT STATED THAT THE DRIVER LOST CONTROL OF THE VEHICLE, DROVE DOWN AN EMBANKMENT, AND CRASHED INTO A CREEK. DURING THE CRASH, THE FRONT END OF THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE. THE AIR BAGS DID NOT DEPLOY AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 195,000.