TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, A SNOW PLOW CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE CAUSING SIGNIFICANT DAMAGE. THE AIR BAGS DID NOT DEPLOY AND THE DRIVER SUFFERED A FRACTURED CERVICAL AND LUMBER SPINE AND LEFT HIP AND ELBOW INJURIES. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.