NHTSA complaint: 2014 KIA RIO — POWER TRAIN
THIS IS NOW MY SECOND COMPLAINT REGARDING MY 2014 KIA RIO, FOR THE SAME ISSUE, HAPPENING WITHIN A SPAN OF TWO WEEKS. THE FIRST INCIDENT OCCURRED ON THUR, 10/29/15. THIS SECOND INCIDENT OCCURRED ON MONDAY, 11/08/15. ONCE AGAIN, MY CAR, WHILE IT WAS RUNNING AND IN PARK, SLIPPED OUT OF GEAR AND INTO DRIVE. THIS TIME, I WAS OUT OF THE VEHICLE FOR UP TO 4 MINUTES (INSIDE OF A DISABLED CUSTOMERS HOUSE, OUT OF SIGHT FROM TH VEHICLE). I RETURNED TO FIND MY CAR IN DRIVE. LUCKILY, AFFTER THE 10/129 INCIDENT WHERE IT SLIPPED OUT OF GEAR, I HAVE EITHER BEEN SHUTTING MY VEHICLE OFF (I TRY NOT TO BECAUSE OF WEAR AND TEAR ON THE STARTER) OR I USE THE EMERGENCY BRAKE. LUCKILY, I USED THE E-BRAKE ON 11/08, OR ELSE IT WOULD HAVE CRASHED INTO ANOTHER CAR. (THE 10/29 INCIDENT, MY CAR SLIPPED OUT OF GEAR, KNOCKED ME TO THE GROUND RAN ME OVER--INJURING ME AND CRASHED INTO A PARKED VEHICLE. AFTER THE 10/29 INCIDENT, I WENT TO THE CUSTOMERS HOME, PARKED IN THE SAME SPOT (AND A FEW OTHERS, BROUGHT THE VEHICLE TO A COMPLETE STOP AND TOOK MY FOOT OFF THE BRAKE BUT LEFT IT IN DRIVE (TO SEE IF IT WAS MY ERROR). THE VEHICLE IMMEDIATELY STARTED TO ACCELARRATE FROM EACH TEST POSITION, SO IF I WOUL DHAVE BEEN MY FAULT, ODDS ARE, MY CAR WOULD HAVE MET ME AT THE CUSTOMERS DOOR AND NOT WAIT TO MINUTES TO RUN ME OVER). I VIDEO-TAPED THE TESTS. I AM ALSO HAVING A HARD TIME GETTING KIA ON THE PHONE, TO GET AUTHORIZATION TO HAVE THE CAR CHECKED OUT BY THE DEALER
National Highway Traffic Safety Administration — Office of Defects Investigation