TL* THE CONTACT OWNS A 2006 HONDA RIDGELINE. WHILE DRIVING 30 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHO DID NOT DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.