TL* THE CONTACT OWNED A 2011 DODGE CALIBER. WHILE DRIVING 10 MPH AND MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE PASSENGER DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED A BROKEN NECK AND A BROKEN BACK. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.