TL* THE CONTACT OWNED A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE WAS INVOLVED IN A CRASH, BUT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED TWO CRACKED RIBS AND INJURIES TO THE HEAD. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 105,000. UPDATED 04/08/16*LJ