NHTSA complaint: 2015 HYUNDAI VELOSTER — UNKNOWN OR OTHER
I WAS DRIVING THE 2015 VELOSTER TURBO ON A STRAIGHT PORTION OF THE FREEWAY BETWEEN 65 AND 70 MILES PER HOUR WITH THE SUNROOF OPEN. THE SUNROOF SHATTERED UNEXPECTEDLY, AND GLASS FLEW BOTH INTO THE CAR, AND OUT BEHIND THE CAR. THE GLASS LANDED ON MY ARMS, HEAD, LAP, AND WENT DOWN MY BACK AS WELL. I SWERVED TO THE RIGHT AS A REFLEX TO BEING STARTLED, AND THEN OVERCORRECTED AND WENT LEFT PAST MY LANE. I DID NOT HIT ANY CARS, HOWEVER. GLASS KEPT FALLING ON TO THE FREEWAY, INTO THE CAR, AND ON MY HEAD FOR A FEW MORE MINUTES AS I MADE MY WAY TO THE DEALERSHIP SERVICE DEPARTMENT. ONCE AT THE DEALERSHIP, I INSPECTED THE DAMAGE AND FOUND THAT THE GLASS SHARDS HAD MADE MANY CUTS INTO THE PAINT TOWARD THE BACK HALF OF THE CAR. THE DEALERSHIP LATER HAD ME CIRCLE THESE SCRATCHED WITH A WAX PEN. INITIALLY, I WAS GOING TO BE CHARGED A DIAGNOSTIC FEE, BUT WHEN I MENTIONED THAT THIS HAD BEEN AN ISSUE FOR PREVIOUS YEAR MODELS, ANOTHER SERVICE CONSULTANT JUMPED IN AND TOLD ME IT WOULD ALL BE TAKEN CARE OF UNDER WARRANTY.
National Highway Traffic Safety Administration — Office of Defects Investigation