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2003 MERCEDES BENZ E500 — ELECTRONIC STABILITY CONTROL (ESC)

crash · 1243692 · 2015-12-07

Vehicle

Make
MERCEDES BENZ
Model
E500
Year
2003
Manufacturer
Mercedes-Benz USA, LLC
Component
ELECTRONIC STABILITY CONTROL (ESC)
Miles at failure
72,000
Speed
35 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
Yes
Medical attention
No
Vehicle towed
Yes

Narrative

I PURCHASED THE MERCEDES BENZ E500 2003 ABOUT FIVE YEARS AGO. I NOTICED ABOUT 21/2 YEAR THAT THE BRAKE LIGHTS KEPT COMING ON EVEN AFTER HAVING THE BRAKES REPLACED. THE BRAKING SYSTEM LIGHT COMES ON AND MESSAGE STATES PLEASE STOP YOUR, THE BRAKING SYSTEM IS DEFECTIVE. THIS HAPPEN SEVERAL TIMES I WAS IN TRAFFIC. I COULD NOT STOP AND WHEN I TURN THE VEHICLE ON, THIS MESSAGE COMES ON THE DASH BOARD. WHEN I WENT TO THE MERCEDES BENZ DEALERSHIP I WAS TOLD MY SENSOTRONIC BRAKE CONTROL NEEDED TO BE REPLACED. I WAS NEVER TOLD BY ANY MERCEDES BENZ DEALERSHIP THAT THERE WAS A RECALL ON THE SENSOTRONIC BRAKE CONTROL. THEY JUST QUOTED ME PRICES ON REPLACING THE SENSOTRONIC BRAKE CONTROL, INSTEAD OF TELLING ME THERE WAS A RECALL. I NEED YOUR HELP, BECAUSE I WAS NEVER NOTIFIED, NOR DID THE MERCEDES BENZ DEALERS TELL ME OF THE RECALL. PLEASE EMAIL AT [XXX] OR CONTACT AT [XXX]. I REALLY APPRECIATE YOUR ATTENTION TO THIS MATTER. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10808932
Machine
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