NHTSA complaint: 1999 BUICK REGAL — ENGINE
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT STATED THAT THE KEY WOULD NOT TURN OVER TO START THE VEHICLE. THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE ERUPTED INTO FLAMES NEAR THE ENGINE COMPARTMENT. THE FIRE WAS EXTINGUISHED BY A NEIGHBOR UPON LIFTING THE HOOD. THE FIRE DEPARTMENT WAS NOT NOTIFIED AND THERE WAS NO POLICE REPORT OR FIRE INSPECTION REPORT. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND WAS WAITING ON THE MANUFACTURER TO DETERMINE WHAT DEALER TO TOW THE VEHICLE TO FOR INSPECTION AND REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
National Highway Traffic Safety Administration — Office of Defects Investigation