← NHTSA complaints

2013 HONDA CR-V — AIR BAGS

crash1 injured · 1247313 · 2015-12-22

Vehicle

Make
HONDA
Model
CR-V
Year
2013
Manufacturer
Honda (American Honda Motor Co.)
Component
AIR BAGS
Miles at failure
180,000
Speed
50 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
Yes
Police report
Yes
Medical attention
No
Vehicle towed
Yes

Narrative

ON 11/30/15 OUR 2013 HONDA CRV WAS TAKEN TO FOX HONDA IN GRAND RAPIDS, MI TO HAVE THE DRIVER AIR BAG AND POWER LOCK RECALL REPAIRS PERFORMED. ON 12/15/15 MY DAUGHTER WAS TRAVELING AT APPROXIMATELY 50 MPH WHEN THE TRUCK IN FRONT OF HER SLAMMED ON IT'S BREAKS BUT THE TRAILER LIGHTS WERE NOT WORKING SO THE CRV SQUARELY IMPACTED THE REAR OF THE TRAILER WITH SIGNIFICANT FORCE. THE PASSENGER AIRBAG DEPLOYED BUT THE DRIVER AIRBAG DID NOT. THE RADIATOR, ENGINE AND FRAME WERE DAMAGED SO THE CAR WAS TOTALED. WE FILED COMPLAINT #04347205 WITH HONDA EXPLAINING THAT THE INSURANCE ADJUSTER AND THE BODY SHOP WORKERS BOTH BELIEVED THAT THE AIR BAG SHOULD HAVE DEPLOYED. AFTER MY 3RD CALL, THE HONDA REPRESENTATIVES WERE STILL TRYING TO TELL ME THAT THERE ARE SEPARATE SENSORS AND THERE ARE MANY REASONS WHY ONE AIR BAG COULD GO OFF AND NOT THE OTHER. I EXPLAINED THAT WHILE MY DAUGHTER WAS NOT BADLY INJURED, I AM CONCERNED THAT THERE COULD BE A BIGGER PROBLEM WITH THEIR AIR BAGS AND I WISHED THEY WOULD TAKE IT SERIOUSLY ENOUGH TO INSPECT THE CAR TO MAKE SURE SOMEONE ELSE ISN'T INJURED OR EVEN KILLED IF THERE IS A GENERAL DEFECT.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10811760
Machine
JSON-LD · Markdown