TL* THE CONTACT OWNS A 2006 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. AS A RESULT, THE CONTACT CRASHED INTO THE REAR DRIVER'S SIDE OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. ON ANOTHER OCCASION, THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A RIGHT TURN AT A LOW SPEED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE CONTACT CRASHED INTO THE DRIVER'S SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO MULTIPLE INDEPENDENT MECHANICS WHERE IT WAS DIAGNOSED THAT THE STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. UPDATED 03/11/16*LJ *TR