# 2012 FORD EXPLORER — STEERING
> NHTSA complaint `1250217` · 2016-01-05 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** FORD
- **Model:** EXPLORER
- **Year:** 2012
- **Manufacturer:** Ford Motor Company
- **Component:** STEERING
- **Miles at failure:** 45,795
- **Speed:** 15 mph
## Narrative
WHILE MAKING A LEFT HAND TURN, THE POWER STEERING WENT OUT, CAUSING MY VEHICLE TO VEER INTO A BRICK MAILBOX AND DITCH. RESULTING IN MAJOR DAMAGE TO MY VEHICLE AND MAILBOX. ALSO CAUSING INJURY TO MY RIGHT ARM AND SHOULDER.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*