# 2007 BMW X3 SAV — SEATS
> NHTSA complaint `1250374` · 2016-01-06 · BMW of North America, LLC
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** BMW
- **Model:** X3 SAV
- **Year:** 2007
- **Manufacturer:** BMW of North America, LLC
- **Component:** SEATS
- **Miles at failure:** 85,000
- **Speed:** 65 mph
## Narrative
WHILE DRIVING MY X3 AT INTERSTATE SPEEDS, I ACTIVATED THE DRIVER SIDE SEAT HEATER. APPROXIMATELY TWO TO THREE MINUTES LATER, MY UPPER LEG BEGAN FEELING VERY HOT AND IT STARTED SMELLING LIKE SOMETHING WAS BURNING. I LOWERED THE SEAT HEATER TEMPERATURE FROM THE HOTTEST SETTING TO THE LOWEST/COOLEST SETTING, AND THE TEMPERATURE REMAINED THE SAME - WAS EXTREMELY HOT. A SHORT TIME LATER, I ALSO SAW SMOKE. WHEN I WAS ABLE TO PULL OVER, I SAW A HOLE ON THE SEAT WHERE THE SEAT HEATER HAD BURNED THROUGH. IT HAD ALSO BURNED THROUGH THE COAT I WAS WEARING CREATING A HOLE. CALLED THE BMW DEALERSHIP TO SEE IF THEY WOULD REPAIR AND/OR REPLACE THE SEAT HEATER AND SEAT, AND THEY REFUSED SAYING THEY WOULD NOT PAY FOR THE REPAIR SINCE THERE WAS NOT A RECALL FOR THIS DEFECT. CALLED BMW NA AND RECEIVED A SIMILAR RESPONSE.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*