NHTSA complaint: 2012 HYUNDAI SANTA FE — VEHICLE SPEED CONTROL
I WAS TURNING INTO A PARKING LOT DOING ABOUT 5MPH WHEN THE VEHICLE SUDDENLY ACCELERATED TO A HIGH RATE OF SPEED, TOOK ME OVER A CEMENT BARRIER, A CURB, WENT AIRBORNE, LANDED IN A BUSH WHICH IT TORE IN HALF AND TOOK WITH ME, ACROSS THE SIDEWALK AND SPUN IN THE MIDDLE OF A BUSY INTERSECTION BEFORE THE TIRE BLEW OFF THE RIM AND I GOT IT TO STOP. IT WAS TOWED TO THE DEALERSHIP WHERE IT HAS BEEN FOR ONE MONTH AS HYUNDAI DRAGGED THEIR HEELS UNTIL I GOT ANGRY AND EMAILED THEM. TWO DAYS AFTER I EMAILED THEM I GOT THE FOLLOWING LEAVING ME WITH THE REPAIRS AS WELL AS PAYING FOR THE RENTAL FOR A MONTH. THANK YOU FOR YOUR RECENT CORRESPONDENCE. WE HAVE THOROUGHLY REVIEWED YOUR COMMENTS AND REGRET THE CIRCUMSTANCES YOU HAVE EXPERIENCED. WE HAVE REVIEWED THE MATERIALS PROVIDED AND INSPECTED YOUR SANTA FE. THE ENTIRE ACCELERATION SYSTEM, INCLUDING THE PEDALS AND THROTTLE, THE BRAKE SYSTEM, AND THE TRANSMISSION WERE THOROUGHLY REVIEWED AND CHECKED. WE WERE UNABLE TO FIND ANY MALFUNCTIONS OR DEFECTS THAT WOULD HAVE RESULTED IN THE CONDITION YOU CLAIM CAUSED YOUR ACCIDENT. *TR
National Highway Traffic Safety Administration — Office of Defects Investigation