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2010 DODGE JOURNEY — ELECTRICAL SYSTEM

fire · 1259408 · 2016-02-08

Vehicle

Make
DODGE
Model
JOURNEY
Year
2010
Manufacturer
Chrysler (FCA US, LLC)
Component
ELECTRICAL SYSTEM
Miles at failure
60,000

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I PARKED MY 2010 DODGE JOURNEY IN THE PARKING LOT AT WORK AND BEFORE I TURNED IT OFF, SMOKE STARTED COMING OUT FROM BEHIND THE INSTRUMENT PANEL, SPECIFICALLY BEHIND THE SPEEDOMETER. I SHUT OFF MY JOURNEY, GRABBED MY BAG AND CALLED 911. WHILE I WAS GIVING MY ADDRESS, FLAMES BURST THROUGH THE DASH. THE FIRE DEPARTMENT ARRIVED WITHIN MINUTES BUT THE VEHICLE'S FRONT WAS ENGULFED AT THAT TIME. THEY PUT THE FIRE OUT. I CONTACTED CHRYSLER AND THEY SENT AN INDEPENDENT INVESTIGATION TEAM TO INSPECT IT. THE ELECTRICAL CLUSTER BEHIND THE INSTRUMENT PANEL WAS DETERMINED TO BE THE CAUSE. THE WIRE CLUSTER HAD CAUSED ELECTRICAL SHORTS WHEN I FIRST RECEIVED THE JOURNEY, WHICH A DEALERSHIP REPAIRED NEARLY SIX YEARS AGO THEIR STATED CAUSE: "WIRES CUT BY SHARP EDGE." THEY INSULATED THE WIRE, RELOCATED, AND SECURED IT AT THE TIME. CHRYSLER HAS CLAIMED IT WAS NOT A MANUFACTURING ISSUE.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10824944
Machine
JSON-LD · Markdown