TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT 4 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE BRAKES FAILED AND THE VEHICLE HAD TO SHIFT TO NEUTRAL. THE VEHICLE CRASHED INTO A TREE. THE CONTACT RECEIVED LEG AND ANKLE INJURIES WHICH MEDICAL ATTENTION WAS NEEDED. A POLICE REPORT WAS FILED. THE VEHICLE REMAINS AT THE SCENE. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.