TL* THE CONTACT OWNED A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE VEHICLE SUDDENLY VEERED TO THE LEFT. THE VEHICLE DROVE INTO A DITCH AND LANDED IN A BUNCH OF TREES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND DRIVER SUSTAINED INTERNAL INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 189,000.