← NHTSA complaints

2012 NISSAN ROGUE — ELECTRICAL SYSTEM

fire · 1260702 · 2016-02-13

Vehicle

Make
NISSAN
Model
ROGUE
Year
2012
Manufacturer
Nissan North America, Inc.
Component
ELECTRICAL SYSTEM
Miles at failure
44,000

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

ON 12/26/2015 AT 4AM MY 2012 NISSAN ROGUE CAUGHT ON FIRE IN MY CARPORT. MY DAUGHTER AND I COULD HAVE DIED HAD IT NOT BEEN FOR MY 2 GOLDEN RETRIEVERS ALERTING US. I LATER FOUND OUT THAT I WASN'T NOTIFIED OF A OPEN RECALL ON 1/26/2015 INCLUDING MY VIN FOR THE ELECTRICAL SYSTEM, IN WHICH IT COULD SHORT AND CAUSE A VEHICLE FIRE. THE VEHICLE WAS DEEMED TOTALED BY MY INSURANCE COMPANY AND OVER $10,000 WORTH OF DAMAGE SUSTAINED TO MY HOME. NISSAN BEGAN THEIR INVESTIGATION ON 1/20/2016 AND ON 2/12/2016 THEY CONTACTED ME VIA FEDEX THAT THE HAVE NO FINANCIAL RESPONSIBILITY FOR THIS INCIDENT. I AM TOTALLY BAFFLED BY THIS BECAUSE VEHICLE FIRE IS CONSEQUENCE OF THE ELECTRICAL PROBLEM ON MY VIN. AND YES I HAVE INSURANCE ON BOTH MY HOME AND VEHICLE, BUT THERE IS $500 DEDUCTIBLE ON MY HOME. AND THERE IS A BALANCE AFTER MY INSURANCE PAID OFF WHAT THE VEHICLE IS WORTH AT THE TIME OF THE FIRE. AND I HAD TO PUT MONEY DOWN MONEY TO BUY A NEW VEHICLE. SO I'M LEFT WITH ALL OF THE FINANCIAL RESPONSIBILTY AND NISSAN HAS NONE. I AM LIVID!!!

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10825941
Machine
JSON-LD · Markdown