# 2004 MERCURY GRAND MARQUIS — UNKNOWN OR OTHER
> NHTSA complaint `1260818` · 2016-02-13 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** MERCURY
- **Model:** GRAND MARQUIS
- **Year:** 2004
- **Manufacturer:** Ford Motor Company
- **Component:** UNKNOWN OR OTHER
- **Miles at failure:** 60,000
- **Speed:** 5 mph
## Narrative
I AM NOT HAPPY WITH THE WAY FORD IS HANDLING THIS RECALL NOTICE 15S39/NHTSA. THERE SEEMS TO BE A PROBLEM WITH THE HEADLIGHT CONTROL MODULE.  WE WHERE INSTRUCTED, VIA LETTER FROM THE FORD COMPANY, TO ONLY NOTIFY MY DEALER IF I AM EXPERIENCING THIS HEADLIGHT FAILURE. WELL, I DID AND IT SEEMS THE FORD DEALERSHIP DIDN'T EVEN KNOW THERE WAS A RECALL AND NOT ONLY THAT BUT COULD DO NOTHING FOR ME.  THIS IS A VERY SERIOUS SITUATION AND IT SEEMS THEY DID NOT TAKE ME SERIOUSLY.
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*