TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. WHILE DRIVING 65 MPH, THE CONTACT WAS INVOLVED IN A CRASH AND THE AIR BAGS FAILED TO DEPLOY. IN ADDITION, THE INSTRUMENT PANEL LIGHTS ILLUMINATED, INDICATING THAT THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED NECK, BACK, AND HIP INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.