# 2005 TOYOTA COROLLA — ENGINE AND ENGINE COOLING
> NHTSA complaint `1265357` · 2016-03-03 · Toyota Motor Corporation
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** TOYOTA
- **Model:** COROLLA
- **Year:** 2005
- **Manufacturer:** Toyota Motor Corporation
- **Component:** ENGINE AND ENGINE COOLING
- **Miles at failure:** 2
- **Speed:** 40 mph
## Narrative
WHILE DRIVING ON PR HIGHWAY, WITHIN 10 MTS, THE CAR'S ENGINE STOPPED HAVING ENOUGH TIME TO PARK THE CAR ON THE EMERGENCY SIDE ROAD. WHEN I SAW SMOKE COMING OUT THE HOOD, I GRABBED BY BELONGINGS AND WALKED AWAY FROM THE CAR. WHILE I'M CALLING MY HUSBAND I SAW THE CAR IN FLAMES. ON DEC. 28, 2015   I SUBMITTED AN INVESTIGATION WITH TOYOTA OF PR IN RELATION TO THE FIRE ON MY CAR ON DEC 24, 2015.  UNTIL THIS DATE I HAVEN'T RECEIVED ANY RESPONSE REGARDING THEIR CASE # [XXX]. WHEN I CALL CUSTOMER SERVICE CRITICAL CASES COORDINATOR, HER ONLY RESPONSE IS THAT I WILL RECEIVE A WRITTEN NOTICE FROM HEAD OFFICE. I'VE BEING 2 MONTH WITHOUT A CAR TO GET TO WORK AND I FEEL FRUSTRATED IN THE MANNER TOYOTA HAS TREATED MY SITUATION EVEN WHEN I AUTHORIZED THEM TO PICK UP AND EXAMINE THE CAR AFTER THE INCIDENT. BY THE WAY I STILL HAVE THE BURNED CAR IN FRONT OF MY HOUSE IN CASE THEY NEED ADDITIONAL DATA. I WILL APPRECIATE IF YOU COULD GUIDE ME AS TO MY RIGHTS OR OPTIONS BEING THAT THE CAR WAS IN EXCELLENT CONDITIONS AND I EXPECTED SOME KIND OF REWARD OR VOUCHER FROM TOYOTA TO AT LEAST HELP ME OBTAIN ANOTHER CAR FROM THEM.  SINCERELY [XXX] , [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'  *TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*