# 2004 TOYOTA SIENNA — STRUCTURE:BODY
> NHTSA complaint `1265503` · 2016-03-04 · Toyota Motor Corporation
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** TOYOTA
- **Model:** SIENNA
- **Year:** 2004
- **Manufacturer:** Toyota Motor Corporation
- **Component:** STRUCTURE:BODY
- **Miles at failure:** 110,000
## Narrative
THERE WAS A RECALL ON THE BACK HATCH DOOR. I REPORTED TO THE DEALERSHIP OF PURCHASE AND COMPLAINED THAT THE BACK DOOR HATCH SOMETIMES DID NOT CLOSE PROPERLY AND IN THE MIDST OR OPENING WHETHER ELECTRONICALLY OR MANUALLY WOULD COME DOWN AGAIN WHILE PUTTING GROCERIES ETC IN THE BACK AND SEVERAL TIMES WAS HIT ON THE HEAD OR BACK AND ALSO MY GRANDSON. VEHICLE WAS PARKED IN A PARKING LOT AND/OR AT MY HOUSE. IT HAPPENS 1 OUT OF 10-20 TIMES OPENING BACK HATCH.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*