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GOODYEAR ASSURANCE TRIPLETRED — TIRES

crash · 1269871 · 2016-03-22

Vehicle

Make
GOODYEAR
Model
ASSURANCE TRIPLETRED
Year
Manufacturer
Goodyear Tire & Rubber Company
Component
TIRES

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

ON NOVEMBER 28, 2015 MY PASSENGER FRONT TIRE EXPLOSIVELY FAILED COMING OUT OF A LEFT TURN AT ABOUT 25 MPH CAUSING MY CAR TO DROP AND SWERVE, CRASHING INTO A TALL STREET CURB AND STORM SEWER DRAIN CAUSING $2000 DAMAGE TO MY CAR. THE OUTER SIDEWALL SEPARATED CIRCUMFERENTIALLY FROM THE TREAD. THIS PREMIUM TIRE WAS ONLY SEVEN MONTHS OLD WITH MINIMAL WEAR. I CHECK MY TIRE PRESSURE AND FLUIDS EVERY TIME I BUY GAS, OVERHAULED THE SUSPENSION THAT SUMMER AND DIDN'T BELIEVE IT WAS MY FAULT. I TOOK THE TIRE STILL ON THE DAMAGED WHEEL TO A TIRE FAILURE EXPERT WHO RULED OUT PRE-EXISTING DAMAGE, UNUSUAL WEAR OR SIGNS OF DRIVING WITH LOW OR HIGH TIRE PRESSURE; HE STATED THERE WAS A ZIPPER FAILURE RESULTING FROM A BAD TIRE. THIS WAS THE SECOND GOODYEAR ASSURANCE TRIPLETRED TO FAIL ON MY CAR. I CONTACTED GOODYEAR AND FILED A CLAIM WITH THEIR PROPERTY CLAIMS TEAM. I HAD REPLACED THE WHEEL AND TIRE AND GOT TWO CONSERVATIVE ESTIMATES. THEY REQUIRED THE TIRE TO BE TAKEN OFF THE WHEEL AND SHIPPED TO THEM FOR INSPECTION. WITHOUT EXPLANATION, IT SAT DELAYED AT THE GOODYEAR TIRE AND SERVICE CENTER FOR WEEKS. THE CLAIM, #492513, WAS QUICKLY DENIED; I RECEIVED A LETTER WHICH I FOLLOWED UP WITH A PHONE CALL TO CLARIFY. GOODRICH CLAIM'S TEAM STATED THAT THEY WERE UNABLE TO DETERMINE WHY THE TIRE BLEW OUT SO THEY REFUSED TO HONOR THE WARRANTY. THERE WERE NO SIGNS OF IT BEING MY FAULT BUT THEY ALSO DIDN'T FIND AN OBVIOUS DEFECT THAT WOULD CAUSE THE BLOWOUT SO THEY CONVENIENTLY DENIED TAKING RE

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10851094
Machine
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