# 2012 FORD FOCUS — UNKNOWN OR OTHER
> NHTSA complaint `1271333` · 2016-03-29 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** FOCUS
- **Year:** 2012
- **Manufacturer:** Ford Motor Company
- **Component:** UNKNOWN OR OTHER
- **Miles at failure:** 52,000
- **Speed:** 35 mph
## Narrative
THE REAR PASSENGER DOOR LOOCK DOES NOT STAY LOCKED, MY GRANDAUGHTER WAS RIDING IN THE REAR PASSENGER SEAT WHEN THE DOOR FLEW OPEN. DOOR ILL NOT STAY . TOOK THE CAR TO ORANGE FORD IN ORANGE CA, WHERE THEY STATED THERE IS NO RECALL ON THIS MODEL EVEN THOUGH THERE IS A RECALL ON THE SAME YEAR OF FORD 2012 FUSION AND FESITIA FOR A KNOW LATCH  PROBLEM FOR THE PASSENGER DOORS.  I ALSO SPOKE TO FORD MOTOR COMPANIES CUSTOMER SERVICE TODAY AND THEY ALSO STATED THERE IS NOTHING THEY CAN DO UNTIL THE PROBLEM IS RECALLED.  I WILL HAVE TO PAY FOR THE REPAIR. THIS IS A REAL SAFTEY PROBLEM WHICH FOR IS NOT TAKING RESPONSIBILITY FOR. WHAT SHOULD I DO?
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*