GOOD DAY, THE OWNER [XXX] AND HIS SERVICE TECHNICIAN [XXX] FROM PEEL CHRYSLER AT 212 LAKESHORE ROAD WEST, MISSISSAUGA , ONTARIO L5H 1G6 CERTIFIED BOTH WASHER NOZZLES AND HOSE WERE MANUFACTURER'S DEFECTIVE ON MARCH 17, 2016. THEY ASKED ME TO PAY FOR COST AND FILE THE SAFETY RECALL TO AGAINST THE MANUFACTURER. I HAVE BROKEN PARTS WITH ME AND I FILED THE SERVICES REQUEST UNDER WARRANTY, THE SERVICE ADVISER [XXX] TOLD ME BEFORE THEY FIXED THE PROBLEM AND I TRUST THEIR WORDS. THEN THE PROBLEM WAS GETTING WORSE, I EMAILED TO DEALERSHIP OWNER [XXX], HE SAID HE WILL FOLLOW UP AND NOTHING HAPPENED UNTIL MARCH 17, 2016. I HAVE ALL EMAIL COMMUNICATION IN WRITING FROM [XXX] ON OCT 6, 2015. PLEASE FOLLOW UP WITH ME FOR NEXT STEP. BEST REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR