TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO SHIFT THE VEHICLE TO THE DRIVE POSITION, THE GEAR REMAINED IN NEUTRAL. WHILE DRIVING ON AN INCLINE, THE CONTACT PLACED THE VEHICLE IN DRIVE AND IT BEGAN TO REVERSE WITHOUT WARNING AND CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 07/27/16*LJ