# 2012 DODGE CARAVAN — ELECTRICAL SYSTEM
> NHTSA complaint `1272174` · 2016-04-01 · Chrysler (FCA US, LLC)
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** DODGE
- **Model:** CARAVAN
- **Year:** 2012
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Component:** ELECTRICAL SYSTEM
- **Miles at failure:** 57,000
## Narrative
SPONTANEOUS COMBUSTION - WHILE STOPPED AT A TRAFFICLIGHT -- OF THE DRIVER-SIDE SWITCHBOX THAT CONTROLS THE WINDOWS, DOORLOCKS & OUTSIDE MIRRORS. FLAMES ERUPTED FROM THE ARMREST MAKING ESCAPE FROM VEHICLE DIFFICULT. FDNY WAS CALLED &  EXTINGUISHED THE FIRE. THIS HAPPENED EARLY FRIDAY MORNING/SNOWING. INSURANCE COMPANY EXAMINED CAR & AUTHORIZED REPAIR. CHRYSLER SENT AN ENGINEERING SAFETY INSPECTOR WHO HAD VEHICLE TOWED TO A DODGE DEALERSHIP WHERE INVESTIGATION WAS PERFORMED. WE RECEIVED A "SAFETY RECALL NOTICE" [ P25/NHTSA 14V-234] LATER THAT SAME DAY. CHRYSLER HAS IGNORED MY CALLS & LIVE-CHATS FOR THE PAST MONTH. DEALERSHIP STILL HAS THE VEHICLE BUT CAN'T GET A RESPONSE FROM CHRYSLER EITHER. INCIDENT OCCURRED 4 WEEKS AGO! HAVE BEEN FORCED TO RENT A REPLACEMENT VEHICLE -- AT MY EXPENSE -- FOR TRANSPORTATION PURPOSES.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*