TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. WHILE DRIVING AT AN UNKNOWN SPEED, THE POSITION OF THE DRIVER SIDE HEAD REST FAILED TO PROVIDE ADEQUATE SUPPORT. AS A RESULT, THE CONTACT SUSTAINED PAIN TO THE HEAD, NECK, LOWER BACK, AND LEFT LEG THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.