# 2013 TOYOTA RAV4 — STRUCTURE:BODY
> NHTSA complaint `1276933` · 2016-04-20 · Toyota Motor Corporation
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** TOYOTA
- **Model:** RAV4
- **Year:** 2013
- **Manufacturer:** Toyota Motor Corporation
- **Component:** STRUCTURE:BODY
- **Miles at failure:** 17,450
- **Speed:** 5 mph
## Narrative
THE ENGINE STARTED ON FIRE UNDER NORMAL DRIVING CONDITIONS.  THE CAR WAS NOT INVOLVED IN ANY ACCIDENT.  THE RAV4 LIMITED WAS TOTALED.  IT WAS LESS THAN 3 YEARS OLD AND HAD 17,500 MILES ON IT.  THE CAR WAS SERVICED REGULARLY BY TOYOTA.  THE LAST SERVICE WAS ABOUT 4 MONTHS PRIOR TO THE FIRE.  TOYOTA HAS NOT HONORED THEIR 3YR/36,000 MILE WARRANTY COVERAGE ON THE CAR.  TOYOTA HAS NOT OFFERED A REPLACEMENT CAR, RENTAL OR ANYTHING.  EVERY TIME WE CALL OUR TOYOTA CASE MANAGER OR LEGAL DEPARTMENT MANAGERS, WE HAVE TO LEAVE A MESSAGE AND THEY NEVER RETURN OUR CALLS.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*