TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE THE CONTACT'S VEHICLE WAS AT A COMPLETE STOP, ANOTHER VEHICLE DRIVING 45 MPH CRASHED INTO THE REAR OF THE VEHICLE. THE CONTACT THEN CRASHED INTO THE PRECEDING VEHICLE. THE CONTACT SUSTAINED CERVICAL NECK INJURIES AND A BUMP TO THE HEAD. THE CONTACT ALSO SUFFERED FROM NUMBNESS IN BOTH ARMS AND SEVERE PAIN IN BOTH LEGS. THE INJURIES REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE AIR BAGS FAILED TO DEPLOY WITH THE MASSIVE IMPACT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,500.