NHTSA complaint: 2011 MERCURY GRAND MARQUIS — ELECTRICAL SYSTEM
I WAS DRIVING ON THE HIGHWAY I SMELLED A WEIRD SMELL COMING FROM THE PASSENGER SIDE WHEN I TURNED TO LOOK TOWARDS THE DIRECTION OF THE PASSENGER SIDE FRONT DOOR IT WAS SMOKING SO I IMMEDIATELY PULLED OVER TO THE SIDE OF HIGHWAY AS I WAS DOING SO THE PASSENGER FRONT DOOR CAUGHT FIRE. I FINISHED PULLING OVER TURNED THE CAR OFF GOT OUT AND PULLED MY FIRE EXTINGUISHER OUT TRUNK WENT TO THE BACK PASSENGER SIDE DOOR IN ORDER TO PUT THE FLAMES OUT IN THE FRONT PASSENGER SIDE DOOR. TRULY UPSET AND SCARED ME. CAN'T UNDERSTAND WHY IT HAPPENED. I DID TAKE THE DOOR PANEL OFF WHAT'S I FIGURED IT SAFE TO AND TRY TO FIND WHERE AND HOW THE FIRE STARTED AND AS WELL TO MAKE SURE THE FIRE WAS COMPLETELY EXTINGUISHED. ALL I COULD SEE WAS SOME EXPOSED WIRES THAT WERE PARTIALLY COVERED IN BLUE TAPE. I WAS VERY LEARY TO DRIVE ON HOME BUT DID SO CAUTIOUSLY WITH WINDOWS DOWN. GRATEFUL I MADE IT HOME AND MY FAMILY WASN'T IN THE CAR. TOOK PICTURES THEY WILL BE ATTACHED.
National Highway Traffic Safety Administration — Office of Defects Investigation